*Delivery Charges – UK
Deliveries for purchases for Mainland United Kingdom over £49.00 are free of charge (excludes furniture delivery). Delivery for purchases under £49.00 will cost £5.99 (excl. Islands/Offshore/the Highlands & outer Hebrides). Furniture delivery charges apply, see below:
Orders under £50 will be delivered to Mainland UK (excl. Islands/Offshore/the Highlands & outer Hebrides) at the rate of £5.99. All orders to Islands/Offshore/the highlands & the outer Hebrides are charged at a rate of £40 per box. All orders to the Channel Islands are charged at a flat rate of £40 per box.
*Furniture Delivery Charges
Furniture delivery charges apply, see below:
1-piece delivery (example cot bed) £10.00
2-piece delivery (example cot bed & dresser) £20.00
3-piece delivery (example cot bed & dresser & wardrobe) £30.00
Delivery Charges – Overseas Customers
For all orders for overseas customers, please contact us at firstname.lastname@example.org with you order enquiry and we can provide a quote for your proposed order depending on the weight and size of your proposed order
We will Endeavour to provide you with order tracking information where possible. Also, we will give an estimate of delivery times, although we cannot accept liability for any delays outside our control. We will aim to ship all UK deliveries next working day for items which are in stock and are ordered before 12.00pm. Orders placed over the weekend will take two working days to be delivered.
Acceptance of order
The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our site does not constitute acceptance of an order.
Anti-Fraud Measures - Protecting our customers
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third-party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Wrong Delivery Address Inputted
If you provide us with a wrong delivery address and your goods are signed for by another party, Bella Baby cannot be held responsible for any loss you incur as a result.
Click and Collect
Our free Click and Collect service means for your convenience you can get your item/items delivered to the store closest to you.
How it works:
Place your order online
We’ll send you an email to let you know your order is on its way.
We’ll call/email you when it arrives into store. (Please do not come into store without getting this confirmation)
Once you have received this call, all you need to do to collect your order is drop into the store you chose to collect your items from and give your name and contact number.
We’re happy for someone else to collect your order for you if they have your name & contact number.
We will aim to have your order available for collection within 3-5 workings days.